First, locate your business telephone's key service unit (KSU)The Big Grey Box on the wall. You may be able to identify the music on hold (MOH) port by carefully checking the KSU for an input jack or screw terminals marked "music", "external music" or "MOH". Depending on the manufacturer and model, this input may or may not be easily identified. Check with your telephone system provider (not the phone company e.g. bell south) and ask them if your system is already equipped for music on hold. They should be able to give you an answer right over the phone. If it is not, your system can be easily adapted to play messages on hold for a nominal service charge from your local phone provider.
what is being said, reducing their perceived waiting time.

Yes! It will broadcast to all callers that are placed on hold. No matter if you have one or one hundred lines. Anytime the hold button is pressed your callers will hear the message.

No! Just provide us the information (web site, brochures, letters, copy yellow page ad, newspaper ad or radio copy) you want to announce and we'll produce a full script that will be faxed or e-mailed to you for approval before production. We can even consult with you over the phone to gather ideas for your message.