COMMS BUSINESS AWARDS 2021

Congratulations to all the Winners and Finalists.

Who needs MoH?

If you offer telephone or network solutions to your client base, the answer is you!

Each and every one of your clients will see numerous added benefits from an automated marketing solution and by offering it as a standard value added service with every purchase, you could be reaping huge rewards.

Discover how much revenue you could make

Industries that we currently support with a MoH solution:

  • Social Care
  • Education
  • Engineering/construction/manufacturing
  • Insurance/financial
  • Security
  • Hospitality/leisure
  • Estate agents
  • Legal
  • Transportation/automotive
  • Dentist
  • Retail/e-commerce
  • Entertainment and media
  • Public sector
  • Travel
  • Utilities
  • Non-profit

Why do your customers need MoH?

MoH is quickly becoming standard practice for those businesses big and small, which are looking to project a professional image, improve their customer service and increase sales.

So much more than a ‘nice-to-have’, an effective audio marketing solution can bring great benefits for companies across a variety of industries, ensuring a polished method of service and communication amongst their existing and prospective customer base.

How does MoH integrate with existing technology?

It fits right into existing PBX equipment; most have a headphone jack or screw terminal that is labelled ‘MoH’. If your clients don’t have the right equipment, we can supply adapters or advise on solutions in the unlikely event new hardware is required.

How are your customers’ MoH solutions placed?

Once all the right technology is in place, your customer will simply visit your portal to order their recording - we offer a white-labelled portal that you can brand any way you like. Don’t worry though, we do the hard work and can advise on everything from voiceovers to script writing.

It’s simple:

  • Encourage your customers to order a recording, using material we provide to assist
  • Direct your customers to your personal white-labelled portal to order their recording
  • You activate the recording on your customer’s voice system
  • Collect the earning – typically around 200%

A voice with power

Music on Hold

Music on Hold

The Benefits

For You

  • A professional solution that can help you meet commercial targets, allowing a typical mark up of around 200%
  • Bespoke white-labeled solutions and sales support you can rely on
  • Letting your callers know they are your very next priority reassures them and ensures confidence in your services.

Did you know – 90% will hang up after 40 seconds if confronted with silence and 34% of callers who hang up will not call back

For Your Customer

  • Is a limited-time offer coming to an end? Do you need to move certain lines of stock? Silence is a lost opportunity when it comes to educating your customers. Use hold time to communicate key information about products and services.
  • Research reveals that callers believe they are ‘on hold’ for less time when listening to a Music on Hold production. Keeping them on the line increases the chances of securing sales.

Did you know – 90% of Music on Hold marketing users say it increases Product Awareness